Passes and QR scanning
What a pass actually is, how it is scanned, and what happens when one is lost.
A pass is the credential itself — the thing that gets scanned. Each one has its own token, its own QR code, and belongs to one named person.
One credential, one pass
People often hold more than one. The three kinds behave differently:
- Access pass — the wristband or laminate that opens zones. This is the one issued when an accreditation record is approved.
- Catering pass — issued automatically to anyone with a catering allocation. It states the entitlement in plain words and never counts towards your access pass numbers.
- Parking pass — vehicle access, held by the named driver.
They are separate on purpose. Collecting a parking pass does not mark someone as having collected their wristband, and losing a wristband does not disturb their meals.
The ticket
Every pass has a public ticket page at /t/ followed by its token. It shows who the pass belongs to, their person code, the pass type and the QR code to scan. Catering passes also show today's entitlement.
Holders get this link by email when their pass is issued, and the email carries the QR itself for anyone reading on a phone.
Apple Wallet
On an iPhone or Mac the ticket offers Add to Apple Wallet. Each pass becomes its own Wallet pass.
Wallet passes stay current. If a pass is changed, a catering entitlement is updated or the festival dates move, the pass on the phone updates by itself. Crew passes surface on the lock screen from the build start date, guest passes from the first show day, and all of them file away after the event ends. If you save site coordinates on the festival, passes use them too.
Scanning
A scan can be a pass QR, a person QR, or a six-character code typed by hand. All three resolve to the same place, so a phone with a cracked screen is never the end of the conversation.
Scanning is checked against the event it belongs to. A pass from another workspace, a voided pass or an archived person is refused with a message saying which of those it is, rather than a blank failure.
Voiding and reissuing
A pass is voided rather than deleted, with a reason recorded.
That is the route for a lost wristband or a crew change: the old credential stops working immediately, a fresh one is issued in its place, and the history of both stays intact. Old QR codes keep resolving, so nothing printed earlier becomes a mystery.
Revoking a pass that has already been collected is staff-only, requires a reason, and asks whether the wristband was physically recovered.
Where to go next
- Collection on site — handing them over
- People and person codes — the identity behind the pass