Crew Logistics overview
Suppliers, their crew, and everything it takes to get them on site.
Crew Logistics is where you manage the companies working your festival and the people they bring: who they are, whether they're cleared for site, and whether their flights, hotel and transport are sorted. It's available in Festival workspaces.
The crew journey
Add the supplier and its main contact.
Invite them to the supplier portal if they're managing their own crew list.
Build the crew list. The supplier adds their people, or your team does it for them.
Approve each person in Accreditation › Cred Approvals.
Flag what each person needs: flights, accommodation and ground transport, and who's booking it.
Make the bookings and keep an eye on what's still outstanding.
Generate an itinerary from a template, with their bookings filled in.
The tabs
Dashboard for headline numbers and outstanding bookings.
Suppliers for every company, its contacts, portal access and allocations.
Crew for everyone across every supplier, in one list.
Accommodation, Flights and Transport for the bookings.
Itineraries for templates and generated crew itineraries.
Tasks for the logistics team's to-do list.
The dashboard
Cards across the top show your suppliers, crew, accommodation and flight bookings, and active tasks. Click any card to open its tab. Overdue tasks turn the Tasks card red.
Below them, Flights, Accommodation and Ground Transport each show how many crew require it, how many are booked and how many are still outstanding.
Outstanding Bookings turns those numbers into a to-do list, for example "4 crew still require flights to be booked". Click a line to jump straight to that tab, filtered.
How it connects
Accreditation. Every crew member is a record in the accreditation register. Allocations are set in Accreditation › Allocations, approvals happen in Accreditation › Cred Approvals and passes are handed over at the collection desk.
Catering. Meal preferences and allergies on a crew profile are there for your catering team. Suppliers you give catering allocations to can manage them from their portal.
Assets and Courses. Equipment issued to a crew member, and their course progress, show on their profile.
Crew Logistics covers supplier and contractor crew. Volunteers have their own module: see the Volunteer Hub.
Who can use it
Access to Crew Logistics is set per role in your workspace permissions. Opening an individual supplier's page also needs permission to manage suppliers.