Adding and managing suppliers

The companies working your festival, and everything you hold on them.

Open Crew Logistics › Suppliers. Cards at the top show your total, active and suspended suppliers, and the total crew across all of them. The table shows each supplier's status, main contact, crew count, and how many of their crew are approved and pending.

Adding a supplier

1. Click Add Supplier.

2. Enter the Organisation Name. It's the only required field.

3. Add the Organisation Type (Production, Security, Medical and so on), the main contact's name, email and phone, and any tags.

4. Leave Portal Access Enabled on if they'll manage their own crew list.

5. Click Create Supplier.

Other fields

• Status: Active, Suspended or Archived. Suspending a supplier switches off their portal access until you reactivate them. Archived suppliers can't log in at all.

• Max Pass Threshold: an optional safety limit on how many passes they should hold.

• Notes: anything your team should know about them.

Tags

Tags group suppliers however suits you: by department, by area of site, by contract. Click + Tags on any row to assign a tag or create a new one, then use the tag filter to narrow the list.

Finding and exporting

Search by name, contact or email, and filter by status or tag.

Export downloads the filtered list as a CSV, including each supplier's portal access status, when their invite was sent and when they last logged in. Import adds suppliers in bulk from a CSV.

The supplier page

Click a supplier's name to open their page. Cards at the top show their total, approved, pending and collected crew. The tabs:

• Overview: contact details and notes.

• Portal Access: login access, portal contacts and an audit trail. See Supplier portal access.

• Allocations: the passes allocated to them, set in Accreditation › Allocations.

• Crew: their crew list. Add people one at a time with Add Crew Member, or Import a CSV.

• Accommodation, Flights and Transport: bookings for their crew.

• Documentation: documents for the supplier or for individual crew members, such as RAMS and insurance, which your team can review.

• Courses: course progress for their crew.

• Activity Log: what's changed, and who changed it.

Deleting a supplier

Delete Forever in a supplier's row menu removes them permanently. It can't be undone, and it can affect their crew, bookings and logistics data.